Terms and Conditions at TARC Studios

Overview

Our Terms and Conditions encompass the guidelines and policies regarding Shipping, Refunds and Returns, Tracking, After Sale Service, Payments, and How to Order. They are designed to ensure a transparent and satisfactory experience for all our customers at TARC Studios.

Shipping

  • We offer worldwide shipping.
  • Shipping costs are included in the price for customers in the EU, USA, Canada, Japan, South Korea, Thailand, Malaysia, and Singapore.
  • Flat rate shipping applies to UAE, UK, and Switzerland.
  • Shipping times are generally 35-45 business days post-manufacture.

Refunds and Returns

  • Pre-orders can be canceled within 24 hours only.
  • The 20% deposit is non-refundable after 24 hours.
  • No returns on delivered statues.
  • Refunds on deposits are considered in specific circumstances such as manufacturer cancellation or lost packages.

Tracking

  • Customers will receive a tracking number post-purchase.
  • For the most up-to-date tracking information, use KINGTRANS.
  • Tracking status updates may not reflect on carrier websites until the package is in the destination area.

After Sale Service

  • We address every damage incident diligently.
  • Replacement parts, partial refunds, or repair services are offered based on availability.
  • Patience is appreciated as solutions may take time due to manufacturer involvement.
  • While we strive for the highest quality, please note that minor damages, deviations from the shown prototype, small scratches, color discrepancies, or minor breaks are not covered under our after-sale service and are not eligible for refunds.

Payments

  • Payment options include Installment Plans through PayPal, Stripe Payments, Direct PayPal, and Credit/Debit Cards.
  • Installment Plan involves a 20% down payment, with the remainder payable until the statue’s release.
  • All prices are stated in Euro € by default but we do accept US Dollar $ as well – no other currencies.

How to Order

  • Customers can add products to their cart or use the direct PayPal button for faster checkout.
  • Ensure accuracy of provided details to facilitate a smooth order process.
  • Order confirmation is sent immediately after placement.

Agreement

By using our services at TARC Studios, you agree to these terms and conditions, which are subject to change at our discretion. We are committed to ensuring that your experience with us is seamless and enjoyable.
PLEASE DON’T ORDER IF YOU DON’T AGREE WITH THAT!

TARC Studios — Your Trusted Partner in Collectibles.